Symptom
Work Schedule (Label) and Cost Center(Label) columns don't fetch data in Realms, when BizX language is set to English UK
Environment
- SAP SuccessFactors HCM Suite
- Advanced Reporting
Reproducing the Issue
- Login to the instance
- Change the BizX Language to English UK by navigating to Options > Change Language
- Home > Analytics > Analytics > Advance Reporting
- Pull Work Schedule (Label) and Cost Center(Label) columns in a REALMS query
- The columns won't fetch data for a few employees though they have data configured for these fields
- Change the BizX Language to English US using the steps mentioned above
- Home > Analytics > Analytics > Advance Reporting
- Pull Work Schedule (Label) and Cost Center(Label) columns in a REALMS query
- The columns fetch data for all the employees
Cause
- The fields do not have a configuration for en_GB in the data model.
- The fields do not have translated data for en_GB (English UK).
- The Reporting system is not in sync with the Localized view (translations).
Resolution
- Configure the field with labels for en_GB in the data model.
- Use Admin Center > Manage Data to check and enter data for en_GB for the affected records.
- If the above are configured properly and the issue persists, please create a support case with the following details:
Data Center
Company ID
Field configuration in the data model / Manage Business configuration
Example records which have translation for all languages under concern
Support Access.
Also try the below resolution :
Go to settings-->change language-->choose the language and select switch
Keywords
Realms, Advanced, Reporting, English, UK, US, language, locale, EN-GB, EN-US, en_GB, en_US,columns,blank, , KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem
Product
SAP SuccessFactors HCM Suite all versions