Symptom
Development Goal is created even after hitting "Cancel" on the Learning Activity creation window.
Environment
SuccessFactors Career Development Planning
Reproducing the Issue
- Click to create a new Development Goal
- Scroll down the window and then click to add a Learning Activity (directly from the Goal creation window)
- Hit cancel once the Learning Activity creation window is opened
- Hit cancel again on the Development Goal creation window
The system will create the Development Goal even though we hit cancel. The Learning Activity is not created.
Cause
This is a current limitation within the SuccessFactors application. This issue happens because the Development Goal needs to be saved inside the database before creating the Learning Activity, so even if the Learning Activity creation is cancelled, the Development Goal will already be saved in the database.
Resolution
If you think this possibility would be useful on your business, you can share your ideas via Customer Influence Portal for our Product Management team to review it and rest assured they would get back to you with a suitable update. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases.
See Also
KB Article 2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
SuccessFactors, Success Factors, cancel, development goal, development goals, learning activity, window, popup, pop-up , KBA , LOD-SF-CDP-LA , Learning Activity Plan (LMS) , Problem