Symptom
You have a Partially Scheduled item in a ticket and you close the ticket since the work is completed even before the estimated time. However, Resource Scheduler still displays the to be scheduled demands for Completed/Closed Tickets since it was partially scheduled. You expect that the items should not be displayed in Resource Scheduler since the ticket is already closed.
Read more...
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
KBA , LOD-CRM-RES , Resource Scheduling , LOD-CRM-SRP , Service Request Processing , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.