Symptom
When a user opens a dashboard via OpenDoc Protocol and keep working within the dashboard, after 20 minutes (default timeout), user is getting error message:Request processing failed: ErrorInternal Internal Error. Please contact your system administrator. [RCIRAS9137]
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Environment
- Business Objects Enterprise 4.0
- Business Objects Enterprise 4.1
- Business Objects Enterprise 4.2
- Dashboard 4.0
- Dashboard 4.1
- Dashboard 4.2
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1
Keywords
KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
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