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2308308 - Starting ASE server on Hyper-V VM will crash with problem event APPCRASH when SYBASE_SAM_CAPACITY environment variable is set

Symptom

Starting ASE16 SP02 PL03 server on Hyper-V VM will crash with problem event APPCRASH when SYBASE_SAM_CAPACITY environment variable is set:

      Problem Event Name: APPCRASH

      Application Name: sqlsrvr.exe

      Application Version: 0.0.0.0

      Application Timestamp: 56e7e6a7

      Fault Module Name: ntdll.dll

      Fault Module Version: 6.3.9600.16384

      Fault Module Timestamp: 5215f938

      Exception Code: c0000005

      Exception Offset: 00000000000428ab

      OS Version: 6.3.9600.2.0.0.272.7

      Locale ID: 2052

      Additional Information 1: f43c

      Additional Information 2: f43cb502661e311ac972929c05f906d0

      Additional Information 3: 08f9

      Additional Information 4: 08f9c9d5e623bc5a39d3df9ce41adc80


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP02 PL03

  • Microsoft Windows 2012 R2

Product

SAP Adaptive Server Enterprise 16.0

Keywords

sqlsrvr, APPCRASH, crash, sysamcap, hyper-v, sysam, SYBASE_SAM_CAPACITY, license, event, cpuinfo, 800326, CR800326 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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