SAP Knowledge Base Article - Public

2308515 - Unable to DELIMIT Business Email Address

Symptom

Unable to DELIMIT Business Email Address

User receives error message when trying to DELIMIT the email address via Import

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Reproducing the Issue

Go to Admin Centre > Update User Information > Import Employee Data

Try to Import an Email CSV. Template such as the following

2016-04-21_09-42-33a.png

Select “Validate Import File Data

The below error appears

2016-04-20_15-25-27a.png

Resolution

You cannot DELIMIT a Primary Business Email Address if there is a Secondary Email Address

In this example, the User has a Primary Business Email Address and a Secondary Personal Email Address

2016-04-21_09-36-05a.png

 

This is expected behaviour of the system

Keywords

DELIMIT, Primary Business Address, Email Address , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP S/4HANA Cloud Public Edition all versions