SAP Knowledge Base Article - Public

2308572 - Email Notification Templates and their Target Recipients

Symptom

A description of each Email Notification Template and their targeted recipients.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Employee Central 2.0

Resolution

View: Available E-mail Templates for Employee Central Workflows

Email Template

ECT-V1

ECT-V2

Released

Description

Target Recipient

Comments

Workflow Action Approval Notification

  ✓  ✓

 

Sends email notification on completion of workflow

Initiator

 

Workflow Action Rejected Notification

  ✓ ✓ 

 

Sends email notification on rejection of workflow

Initiator, Contributor

 

Workflow Action Pending Notification

  ✓  ✓

 

Sends email notification to current approvers on every step approval
(but not on the final step) and initiation of the workflow.

Current approvers

 

Workflow Action Cancelled Notification

  ✓  ✓

 

Sends email notification on cancellation of workflow

Current approvers and contributors

 

Workflow Action Skipped Notification

  ✓  ✓

 

Sends email notification when the admin is skipped the user on 
the workflow

Skipped user

 

Workflow Comment Posted Notification

  ✓  ✓

 

Sends email notification when the comment is posted on the 
workflow

Initiator, Contributor, Previous Step Approver,
Current Approvers

 

Workflow Action Lock down Notification

 

  ✓

b1207

Sends email notification when the admin is locked down the 
workflow

Initiator, Contributor, Previous Step Approver,
Current Approvers
Initiator, Contributor, Previous Step Approver,
Current Approvers

 

Workflow Action Unlock Notification

 

  ✓

b1207

Sends email notification when the admin is unlocked the 
workflow

Initiator, Contributor, Previous Step Approver,
Current Approvers

 

Workflow Action Contributor Notification

 

  ✓

b1207

Sends email notification when the workflow is initiated

Contributors

 

Workflow Action CC Role Notification

 

  ✓

b1207

Sends email notification when the completion of workflow

Cc Users

 

Workflow Step Approved Notification

 

  ✓

b1207

Sends email notification to initiator & contributor on approval of every 
step in the workflow

Initiator, Contributors

 

Workflow Sentback Notification

 

  ✓

b1210

Sends email notification to initiator, previous approver's & contributor(s)
when the approver sendback the workflow to initiator

Initiator, Contributor, Previous Step Approver,
current step approvers

 

Workflow Action Delegate Notification

 

  ✓

b1405

Sends email notification when workflow request is delegated

Initiator

Delegate, Grant

Workflow Action Delegate Revoke Notification

 

  ✓

b1405

Sends email notification when workflow request delegation is revoked by deleagator user.

Initiator

Delegate, Revoke

Workflow Action Delegate Decline Notification

 

  ✓

b1405

Sends email notification when workflow request delegation is declined by delegatee user.

Initiator

Delegate, Decline

Workflow Action Escalate Notification

 

  ✓

b1605

Sends email notification when workflow request has been escalated.

Initiator, Escalation previous approver, escalation new approver

Escalate, Grant

Workflow Action Escalate Revoke Notification

 

  ✓

b1605

Sends email notification when workflow request escalation is revoked by escalation previous approver.

Initiator, escalation new approver

Escalate, Revoke

Workflow Action Escalate Decline Notification

 

  ✓

b1605

Sends email notification when workflow request escalation is declined by escalation new approver.

Initiator, Escalation previous approver

Escaalte, Decline

FAQ - Additional Information

Q) Where can I get Guide?

A) Guide: Employee Central Workflows: Implementation and Administration

Chapter: Available E-mail Templates for Employee Central Workflows

See Also

  • 2287616-List of tags supported in workflows and EC Alerts and Notifications.
  • 2254895 - The tag [HRIS_ACTION] is not translating as expected in Email Notifications.
  • 2436866 - How to change the value [[EVENT_REASON]] for Time Off Requests
  • 2087440 - Disabling Email Notifications For One or More Users for an Instance
  • 2087890 - Top Reasons Why Email Notifications are Not Sent or Received. Basic Troubleshooting - HXM Suite 
  • 2358563 - Workflow Email not being sent to all cc recipients
  • 2446500 - How is the Recipients local Determined for Workflow Emails and Alerts and Notifications
  • 2632511 - Workflow Participant Receives two Email Notifications for the Same Workflow
  • 2087739 - Single Sender and Single Recipient | How They Work and How to Set Them Up
  • 2080108 - Workflow Role Types - Employee Central 

Keywords

Email, Notifications, Template, Recipients , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To

Product

SAP SuccessFactors Employee Central all versions