SAP Knowledge Base Article - Public

2308944 - Unable to initiate onboarding process.ErrorCode - 500 - Onboarding


  • Not able to Initiate Onboarding from Recruiting
  • Getting Errorcode - 500
  • Unable to initiate onboarding process. [ErrorCode - 500; ErrorMessage- Object reference not set to an instance of an object.]


  • Onboarding
  • ONB


Below are few of the causes for this Error code - 500

  • If the correct process name is not mentioned in import new hire XSLT.
  • configuration between BizX and Onboarding is not correct


  1. Go to Super admin
  2. Click Processes.
  3. Click on the process name.
  4. Note down the name of the process
  5. From the super admin export import new hire XSLT
  6. Cross check whether you have the same name in the process calculation. 


Onboarding, Recruiting , KBA , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors HCM Core 1602