Symptom
- You have ran an accrual calendar and the posting is correct.
- Upon running a recalculation for this same employee the recalculated accrual posting is incorrect.
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Environment
SAP SuccessFactors Employee Central - Time Off
Resolution
There might be several root causes for this issue:
- Please check if the Accrual Rule used for this period (e.g. Hire, Termination or Accrual) has been changed since the last calendar run.
- Check if any of the fields used for calculations in the rule (such as FTE or seniority) have suffered changes in job information.
- If this is a seniority based rule, check if changes were applied to your Accrual Lookup by Seniority Table recently.
- Make sure that the last statement in your rule is the create Time Account.Time Account details, SAP does not recomment that you use any Set statements after the creation statement. Look at the below rule, which is not supported (the highlighted statement should always be the last).
Note: Troubleshooting the cause could be done by running the 'Time Account Process Simulator' after enabling the 'Business Rule Execution Log' (KBA 2257064) -> Download the Rule trace log to review the details of what value the accrual rule is calculating/posting.
See Also
Keywords
Time off, accrual, posting, time off calendar, incorrect, run, re-run, calendar, time account , KBA , LOD-SF-EC-TIM , Time Off , Problem