SAP Knowledge Base Article - Public

2309450 - Updating on Banking Information for Direct Deposit Panel - Onboarding 1.0

Symptom

  • Updating Banking Information for Direct Deposit
  • Bank that no longer exist are listed in Onboarding - Reference Files > Banks
  • New Hires able to select routing numbers that no longer exist

Environment

SAP SuccessFactors Onboarding - 1.0

Resolution

There is no 3rd party integration that is actively updating the Banking Information in Onboarding. Clients have the ability to update/edit the list in Onboarding under Reference Files > Banks.

Please make an Enhancement Request in the Customer Community for consideration, if this is an important feature/function you would like to see made in Onboarding in a future release.

See Also

2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

Onboarding , Direct , Deposit , Banking , Information , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions