SAP Knowledge Base Article - Public

2309728 - Frequently Asked Questions on Copy Solution Profile

Symptom

Below are some commonly asked questions and their answers on Copy Solution Profile in below scenario:

You created a new test system from an existing productive system. The scenario used is Copy Of Source System (Copy Solution Profile). Now, the change project exists in the test system but is missing in the productive system.

Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign

Resolution

Scenario: You created a new test system from an existing productive system. The scenario used is Copy Of Source System (Copy Solution Profile). Now, the change project exists in the test system but is missing in the productive system.

1.   Is this expected behavior?

Yes, requesting a new test tenant as copy of the productive system with additional copy solution profile is the recommended way to request a new remote test system for a change project. After the import into the new test tenant, the change project is deleted in the productive tenant (which is the standard behavior for a remote change project).

2.   Is merge back supported in this scenario?

Yes, when the SPC process runs through successfully, the connections between both tenants should be established and a merge back should be possible.

3.   For this change project the field Created By in the test system shows Technical User (SAP_LMPRV) instead of the actual user who created this project in the productive system. Is this as expected?

This is added into development's product backlog for future releases.

4.   It is expected that, when creating a new test system as copy of production, all the change projects (regardless of their status) will be copied from productive system into the test system. But there the customer cannot open a canceled project.

Yes, as it is a full tenant copy all workspaces (Projects) are copied regardless of their status. We also think that this is confusing and we are considering to delete the non-relevant workspaces after the copy has been done. This is added into development's product backlog for future releases.

5.   Will all the PDI solution add-ons be copied over from the production tenant automatically?

PDI solutions deployed in the Productive tenant have to be uploaded again in the test tenant and scoped in business configuration. They are not copied automatically.

6.   Which data will be copied in this scenario?

Business configuration settings (scoping and fine tuning data) - Yes, the settings from the particular solution profile selected.
Master data - Yes, full master data
Flexibility data (customization such as extension fields) - Yes

7. Personalisation on Home Launchpad Lost After System Resfresh

With a refresh activity, the url will remain the same, but user personalization settings will be removed. This is the standard system behavior, caused by a required isolation between source and target system, so Restore the customization/personalization settings.

8. You are unable to access Business Configuration work center through Overview tab.Upgrade failed. Some technical issues and inconsistencies have been found in your solution profile. Please find additional information below. You can close this screen and come back later, restart the upgrade or create an incident.Technical error

There are inconsistencies in your solution. The inconsistencies might be related to a PDI solution, so to find out the nature of the inconsistencies, the backend logs need to be checked. Please open an incident.

9.When accessing the Service Control Center to check the Solution Profile of a new requested tenant, the field Solution Profile ID is blank.

The system only shows the Solution Profile ID assigned to the tenant in the tenant from which the user is acessing the Service Control Center, so This is the expected system behavior.For the other systems that are displayed in the list of the view, the Solution Profile ID is displayed as blank.

Keywords

FAQ, Solution Profile Copy, FAQ on Solution Profile Copy , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions