SAP Knowledge Base Article - Public

2310180 - Wrong Buying Company Fetched in Scanned Supplier Invoice

Symptom

You scanned a new invoice that you received from your supplier. However the Buying Company detail is not same as maintained in the invoice sent by a supplier. Upon checking the master data of supplier, you can see that the Buying Company ID: ABC is maintained and active in the system.

Environment

SAP Business ByDesign

Reproducing the Issue

1. Login to the SAP Collaboration Window.
2. Copy the supplier invoice files to the upload folder (Menu -> Invoice Scanning Settings -> Observed Folder).
3. Go to the Supplier Invoicing work center.
4. Go to the Invoices and Credit Memos view.
5. Find the new scanned invoice and choose Edit.
6. Under the section: Involved Parties, Buying Company ID is XYZ instead of ABC maintained in supplier master data.

Cause

This scenario is valid if Inteliigent Invoice Scan is not scoped.

The scanned invoice is created by Business User who belongs to company: XYZ. Therefore system fetches buying company as XYZ instead of ABC.
The reason is invoices are always created by the business user who belongs to the same company and not for other companies.

Resolution

Scanned Invoices must be created by a User who belongs to the same buying company as mentioned in a supplier invoice. Also you cannot edit the details in a scanned invoice.

This is a standard system behavior.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Business ByDesign all versions