Symptom
When a dispute case has status VOIDED, the field IS_VOIDED in table FDM_DCOBJ should be populated with an 'X' for the 'BSEG' object type. For unknown reasons, sometimes this value is empty. The attached report can be used to correct the Dispute Case status in the different tables.
CAUTION!
The resolution described in this KBA should only be advised by team members from Development Support or Technical Support involved with the Dispute Management component.
This report should only be executed after consulting with SAP. Proceeding with these steps without contacting an SAP Support Expert is at your own risk.
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Environment
- FSCM Dispute Management
- SAP ERP
- SAP enhancement package for SAP ERP
- SAP enhancement package for SAP ERP, version for SAP HANA
- SAP S/4HANA
Product
Keywords
FDM_DCPROC,FDM_DCOBJ,IS_VOIDED, Inconsistent, BSEG, empty,SCMG_T_CASE_ATTR, 009, system status, cleared, linked, objects, UDM_DISPUTE, invoice. , KBA , FIN-FSCM-DM , Dispute Management , Problem
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