Symptom
When opening a report it closes CR Designer without an error message.
Looking in the Event log shows this:
- Faulting application name: crw32.exe, version: 14.x.x.x, time stamp: 0x571bbed9
- Faulting module name: crw32.exe, version: 14.x.x.x, time stamp: 0x571bbed9
- Exception code: 0xc0000005
- Fault offset: 0x00501ccf
- Faulting process id: 0x1764
- Faulting application start time: 0x01d19f1020f5c22b
- Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
- Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
- Report Id: 0502f445-190d-464a-a07e-bcae3871b8e0
- Faulting package full name:
- Faulting package-relative application ID:
Environment
Crystal Reports 2011, 2013 and 2016
Reproducing the Issue
Open attached report in CR Designer
CRW32.exe closes
Resolution
This issue has been reported to R&D and they reported there is an error in the logic within CR Designer and will resolve the problem in a future patch.
Keywords
Crystal Reports, close without error , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016