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2310591 - FileData external data object property is not being set during DocumentLink Fetch - SAP Work Manager

Symptom

  • Work order or Notification attachments are not downloading to the device
  • While performing Document fetch the DocumentLink object FileData property is not set
  • Log file displays as below:

  • 2016/04/26 10:23:26.467: + User=WorkMgr6.2_DECS-marof
    2016/04/26 10:23:26.467: + Application=WorkMgr6.2_DECS
    2016/04/26 10:23:26.467: + BackEnd=Java-SAPJavaConnection
    2016/04/26 10:23:26.467: : 22233 lines, 22232 non-printing characters, 1734239 total characters
    Not setting property 'FileData': file /9j/4AAQSkZJRgABAQAAAQABAAD/4QBYRXhpZgAATU0AKgAAAAgAAgESAAMAAAABAAMAAIdpAAQA


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Environment

  • SAP Work Manager 6.1.0
  • SAP Work Manager 6.2.0
  • SAP Work Manager 6.3.0

Product

SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0

Keywords

"Document Link", "Attachment Download", "FileData property is not set" , KBA , attachment , external data , document link , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , Problem

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