The user tries to start the User Experience Monitoring application, but the application does not start and only shows message:
- EEM data is being loaded...
Moreover, checking the 'Browser Console Logs' the following errors are shown:
|GET http://solman.host.com.br:8000/sap/bc/ui5_ui5/sap/ags_occ_ui5/inc/Component-preload.js 403 (Forbidden)
GET http://solman.host.com.br:8000/sap/bc/ui5_ui5/sap/ags_occ_ui5/inc/Component.js 403 (Forbidden)
Uncaught Error: failed to load 'sap/inc/Component.js' from /sap/bc/ui5_ui5/sap/ags_occ_ui5/inc/Component.js: 403 - Forbidden
The following picture describes the issue:
- SAP Solution Manager 7.20
- User Experience Monitoring
EEM UI hanging and showing no data , KBA , SV-SMG-MON-EEM , End User Experience Monitoring , Problem
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