SAP Knowledge Base Article - Public

2310687 - Buddy names not appearing in the Drop Down from New Hire Activities Wizard Panel - Onboarding

Symptom

During the New Hire Activities Wizard panel when trying to select a buddy for a new hire the names are not appearing in the drop down.

Environment

SAP SuccessFactors Onboarding - All Versions.

Cause

  • On the Buddy Panel in the Buddy Field the check box of "Is Employee"  the field is not marked. 

Buddyone.png

  • The employee which is being assigned as a Buddy for the new hire their profile is marked Employee. ( note: to find thier profile go to security> users> search for the name and double click on thier name and you will see the panel below). 

Buddytwo.png

Resolution

  1. Please make sure that on the Buddy panel from the Buddy field that the check box is marked with a check mark inside the box "Is Employee".

Buddyone.png

 

    2. Now this will allow the employees name to appear in the drop down on the New hire Activities Wizard panel.  Note this will appear if the Employees profile is marked Employee.

Buddythree.png

Keywords

Buddy ; New Hire Activities ; NHA ;  Employee ; Dropdown ; assign ; names ; , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions