SAP Knowledge Base Article - Preview

2311232 - Collect Java Console traces to troubleshoot Offline Player

Symptom

The Offline Player is using Java Applet, so running on Java Runtime Environment.

By enabling the Java Console, it will be possible to collect logs showing the Offline Player activities and errors.

It is important, for example, when you download an offline item, you will not see any progress bar, the only way to see the Offline Player activities is through the Java Console.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP SuccessFactors Learning
  • Java Runtime Environment (JRE) Required for Offline Player

Product

SAP SuccessFactors Learning all versions

Keywords

offline, player, java, console, traces, logs, collect , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-OLP , Offline Player , How To

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