SAP Knowledge Base Article - Public

2311233 - SAP Jam External Groups Invitations are sent on the selected language, but registration link is in English


SAP Jam External Group Invitations are sent in the correct language, but the registration page is always in English.


SAP Jam Collaboration

Reproducing the Issue

  1. On an External Group, invite an external user to the group by providing its email;
  2. On Email Language select other language other than English;
  3. The user will receive an email on the address provided in the selected language;
  4. When the user click on the Registration link, it will be redirect to the Registration page that is all in English.


This is a product limitation that we currently just have a Registratin page in English.


At this time, the system is only able to register External Users in English.

The SAP Jam engineering and product management teams are aware of this constraint.

This issue is only related to External Groups.

Internal Public and Private groups respect the language set in SAP Jam.

In case you consider this an important enhancement, we would like to invite you to provide your direct feedback to our product management by raising an enhancement request as referred on this KBA 2090228.


SAP Jam, External Invites, Language , KBA , LOD-SF-JAM-EXT , External User Issues , LOD-SF-JAM , SAP Jam , Problem


SAP Jam Collaboration all versions