SAP Knowledge Base Article - Public

2311583 - View My Pending Requests - My Notifications FAQ



  • How Long do notifications show in the Pending Requests > My Notifications portlet?
  • Can you control the display order?
  • Is it possible to purge these notifications?


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central


Question: What workflow transactions appear in the “My Notifications” portlet?

  • cc and contributor workflow information appears here. This portlet doesn't show what you have approved, rather the workflows you have or are a contributor or receiving a cc notification for.

Question: How Long do notifications stay in the “My Notifications” portlet?

Question: Can you control the order of how notifications are displayed?

  • No, they show in descending order of Workflow Request Id and Creation Date.

Question: Is it possible to purge these notifications?

  • No, it is currently not possible to purge these notifications.

Question: In the My Notifications Section, why does the system auto direct to the Subject Users Profile page instead of the Workflow Details Page?

  • In the Workflow Configuration, There is an option called "Redirect CC Users To Workflow Approval Page"
    • Option Yes
      • When you want the individuals selected as CC Role redirected to the workflow approval page, so they can access workflow approval content.
    • Option No
      • Individuals selected as CC Role can access the workflow object itself.
    • For any other workflows, they're redirected to the People Profile page of the subject user
  • For more information about this feature, please view the guide here

Limitation: There is an exception for workflows without Approvers. In this case, the workflows which does not have approvers will not be shown in My notifications.


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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions