SAP Knowledge Base Article - Public

2311668 - Technical E-Mail Addresses For E-Mail Channels in Cloud For Customer


Technical E-Mail addresses for E-Mail channels in B2B, B2C and employee support scenarios.


SAP Cloud for Customer


The following technical e-mail addresses are used for the different support scenarios:

  • B2B Support Scenario:
  • B2C Support Scenario:
  • Employee Support Scenario:

See Also

Blog series: Email Response Management in C4C – Part 1 – Cloud for Service Expert Corner

Help Portal document: Solution Guide for SAP Service Cloud - E-Mail Communication Channel


Technical, E-mail, Technical E-mail Address, B2B, B2C, Employee Support, Forwarding, Channel, E-Mail Communication Channel , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To


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