2311693 - People Search displaying wrong name - Formal Name configuration

People Search, Global Search, Employee Profile

When typing a users name into the People Search you get a wrong name, or the name has the wrong format, e.g. middle name first.

Name Format is enabled in Provisioning but not configured correctly in the Data Model:

1. Change Visibility to 'both' in the Data Model and import it back into the instance:

2. Then go to Permission Roles and give Permission for Formal Name:

3. Go to Employee Profile > Personal Information = Formal Name appears:

4. Click on 'Edit' in the portlet to change/ delete the Formal Name.

Further details can be found in the Name Formatting Implementation Guide

Name Format, People Search, Global Search. , KBA , LOD-SF-PLT-SRH , Search , Problem