SAP Knowledge Base Article - Public

2311693 - People Search displaying wrong name - Formal Name configuration



Using the People Search (also: Global Search) displays incorrect name or what appears to be two names mixed together.



People Search, Global Search, Employee Profile

Reproducing the Issue

When typing a users name into the People Search you get a wrong name, or the name has the wrong format, e.g. middle name first.


Name Format is enabled in Provisioning but not configured correctly in the Data Model:

Formal Name in xml.png


1. Change Visibility to 'both' in the Data Model and import it back into the instance:


2. Then go to Permission Roles and give Permission for Formal Name:

Formal Name Permission.JPG

3. Go to Employee Profile > Personal Information = Formal Name appears:

formal name in UI.png

4. Click on 'Edit' in the portlet to change/ delete the Formal Name.

Further details can be found in the Name Formatting Implementation Guide


Name Format, People Search, Global Search. , KBA , LOD-SF-PLT-SRH , Search , Problem


SAP SuccessFactors HCM Core all versions