Symptom
Using the People Search (also: Global Search) displays incorrect name or what appears to be two names mixed together.
Environment
People Search, Global Search, Employee Profile
Reproducing the Issue
When typing a users name into the People Search you get a wrong name, or the name has the wrong format, e.g. middle name first.
Cause
Name Format is enabled in Provisioning but not configured correctly in the Data Model:
Resolution
1. Change Visibility to 'both' in the Data Model and import it back into the instance:
2. Then go to Permission Roles and give Permission for Formal Name:
3. Go to Employee Profile > Personal Information = Formal Name appears:
4. Click on 'Edit' in the portlet to change/ delete the Formal Name.
Further details can be found in the Name Formatting Implementation Guide
Keywords
Name Format, People Search, Global Search. , KBA , LOD-SF-PLT-SRH , Search , Problem