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2312157 - Runtime Error in CL_AI_SDK_SP_TOOLS_HELPER=====CP program with AI_CRM_IM_UPDATE_FROM_SAP job

Symptom

AI_CRM_IM_UPDATE_FROM_SAP job ends with the following runtime Error:

"Category                             ABAP Programming Error
  Runtime Errors                  MOVE_CAST_ERROR
  Except.                                CX_SY_MOVE_CAST_ERROR
  ABAP Program                 CL_AI_SDK_SP_TOOLS_HELPER=====CP
  Application Component  SV-SMG-SUP

"MOVE_CAST_ERROR" "CX_SY_MOVE_CAST_ERROR"

"CL_AI_SDK_SP_TOOLS_HELPER=====CP" or "CL_AI_SDK_SP_TOOLS_HELPER=====CM00G"
"GET_DNO_RFC_USER_IMPL3"

Termination occurred in the ABAP program "CL_AI_SDK_SP_TOOLS_HELPER=====CP" -
in "GET_DNO_RFC_USER_IMPL3".
The main program was "AI_CRM_IM_UPDATE_FROM_SAP ".

In the source code you have the termination point in line 108
of the (Include) program "CL_AI_SDK_SP_TOOLS_HELPER=====CM00G".
The termination is caused because exception "CX_SY_MOVE_CAST_ERROR" occurred in
procedure "GET_DNO_RFC_USER_IMPL3" "(METHOD)", but it was neither handled
locally nor declared
in the RAISING clause of its signature.

The procedure is in program "CL_AI_SDK_SP_TOOLS_HELPER=====CP "; its source
code begins in line
1 of the (Include program "CL_AI_SDK_SP_TOOLS_HELPER=====CM00G "."


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Environment

SAP Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

source type: "\CLASS=CL_AGS_CRM_1O_API", target type: "\CLASS=CL_AGS_CRM_1O_API_SD", 105 EXIT. 106 ENDIF. 107 >>>>> lo_order_api_sd ?= lo_order_api. 109 110 lo_order_api_sd->get_sap_data( IMPORTING es_sap_data = ls_sap_data ). 111 MOVE ls_sap_data-instno TO iv_instn, SOLMAN_WORKCENTER, SM_WORKCENTER, CRM WEB UI, SM_CRM, CRM_UI, YLFN, YMIN , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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