SAP Knowledge Base Article - Public

2312277 - LMS Quiz Builder and Supported Browser


This KBA article outlines Quiz Builder feature supported browsers.


  • SAP SuccessFactors
  • Learning Management System (LMS)
  • Version b1508 and higher

Reproducing the Issue

  1. Login as a User using Microsoft Internet Explorer 8 (IE8)
  2. Navigate to assigned Learning Items
  3. Attempt to launch a Quiz
  4. The window that is launched appears blank
  5. A Web Page script error icon appears at the bottom browser window
  6. Expanding the error displays error messages such as:
    • Error on this webpage might cause it to work incorrectly
    • TypeError: Object doesn't support this proeprty or method
    • error.png


IE8 is not compatible with SAPUI5 and does not support all of the required functionality


SAPUI5 applications are not supported in IE8 browsers. Hence Quiz Builder feature is not supported in IE8 Browser.

Quiz Builder is supported on IE9, IE10, IE11 , Firefox, Chrome and Safari browsers.


IE8, LMS, Quiz, Builder, SAPUI5 exam SF launch open click hangs work blank empty script error TypeError Object doesn't support this property or method failed to load undefined Internet Explorer 8 IE MSIE8 MSIE LRN-9273 , KBA , LOD-SF-LMS , Learning Management System , Problem


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