SAP Knowledge Base Article - Preview

2312383 - Diagnostics Agent fails with "Access denied by the managing system, while checking MMC - AS Java Process Table"

Symptom

In Solution Manager - System Preparation step Connect Diagnostic Agents you can see error:

Access denied by the managing system, while checking MMC - AS Java Process Table - smdagent status become disconnected

Following error in SMDSystem log you can see:

Connecting to SMD server p4://<host>:8102 failed - error counter: 3826 - com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext.

[Root exception is com.sap.engine.interfaces.cross.DestinationException: Cannot establish connection with any of the available instances:

<host>:8102 Reason: java.net.UnknownHostException: <host>]


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Environment

SAP Solution Manager 7.10

Product

SAP Solution Manager 7.1

Keywords

Access, denied, MMC, managing, AS, Java, process, proces, table, agent, SMD, host, setup, SOLMAN_SETUP, , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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