Symptom
Instructor can add/register users only from the same organization to their Classes
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- As an intructor, navigate to Learning > My Classes tab > Past Classes tab > select the required class >
- Users tab > Add Users button > when searching for the users, the only users available are the ones within the same Organization as the instructor's
Cause
This is caused by the setting restrictUserPeerSearchByOrg
Resolution
An admin should navigate to Learning Administration > System Administration > Configuration > System Configuration > SEARCH > and change restrictUserPeerSearchByOrg=true to restrictUserPeerSearchByOrg=false > hit Apply Changes
# This configuration is used to limit the end user's user search to users within an organization tree.
# True: users may only search for users within specified organization tree
# False: users may search for any active user in the LMS
# Default: false
restrictUserPeerSearchByOrg=false
See Also
2281678 - My Classes: "Add Student" or "Add Users" button does not appear
Keywords
users missing, Add Users, My Classes, intructor, organization, department, restrictUserPeerSearchByOrg, role, domain, permissions , KBA , LOD-SF-LMS-INS , Instructors and My Classes , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To