2314112 - Unable to Initiate the Merge After Creating a new Merge From Data Cleansing Workcenter.

You are not able to initiate the Merge as the selection of master data records is not enabled.

Or

You receive below error when trying to initiate the Merge using Data Cleansing workcenter.

Error: Please select at least two business partners.
Error: Save failed.

 

Open application with Silverlight login:

1. Go to Data Cleansing workcenter.
2. Select the worklist New .
4. Describe a Name for the Merge.
5. Select Save and Open button and you receive the error message.

Or

1. Go to Data Cleansing workcenter.
2. Select a Merge ID 
4. A new windows pops up however the selection of Master Data Records is not enabled.

This is expected system behavior with Silverlight login as this functionality is not available with Silverlight login.

To initiate the Merge use this functionality with HTML login.

Open the application in HTML login.
1. Go to Data Cleansing workcenter.
2. Select the Merge ID
3. Select the Edit button at the bottom right side of the screen.
4. This will enable the selection of Master Data Records.
5. Select the required records and save.
6. Select the button Action and now select Initiate Merge.

You can also create a new Merge by selecting the New button in HTML login from Data Cleansing workcenter.

NOTE: You can also create a new merge from Customers workcenter.

1. Go to Customers workcenter.
2. Select the Accounts to merge. You may select 2-3 accounts.
3. Select worklist Initiate Merge.
4. Describe Name for the Merge.
5. Select Save and Open button

KBA , LOD-LE-BP-BP , Business Partner , How To

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