Symptom
When creating a follow-up transaction and if the preceding transaction is generated by campaign, some values in 'references' section for the new transaction are from campaign instead of the preceding transaction.
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
Lead, Appointment, Opportunity, Document flow, BTDOCFLOW, Standard behavior. , KBA , CRM-MKT-MPL-CPG , Marketing Planning and Campaign Management , CRM-BTX-LEA , Lead Management , How To
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