SAP Knowledge Base Article - Preview

2314427 - Error: Choose a variant instead of the base product - SOM with CPQ

Symptom

Adding configurable product to a cart fails with the error 'Choose a variant instead of the base product', when SOM (SAP Synchronous Order Management) scenario and CPQ (SAP Configure, Price, and Quote) for Product Configuration are used.


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Environment

  • SAP hybris Commerce
  • SAP Synchronous Order Management
  • SAP CPQ for Product Configuration

Product

SAP Configure, Price, and Quote for product configuration 2.0 ; SAP Hybris Commerce 6.0 ; SAP hybris Commerce 5.7

Keywords

CPQ, sapordermgmtcfgfacades , KBA , CEC-SCC-INT-CPQI , CPQ Integration , Problem

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