Symptom
- The MLT Metric Lookup Table is not auto populating with the expected data and calculations.
- Metric-look-up table, field-rating, field-desc, and actual-achievement was configured in Objective Plan.
- When create an objective the rating and description should be calculated automatically, it seems it is required to save changes before to see the rating and description.
- The rating and description are not being calculated automatically before click save changes, but the calculated rating and description only display when the newly added Goal is edited.
- This issue is the same in PM, the objective section is not showing the rating.
Environment
SAP SuccessFactors Goal Management
Cause
The <auto-population field="rating" mode="auto"> rule is missing from the goal plan.
Resolution
- Add the required auto-population rule as described in the implementation guides.
- Typically this is configured by implementation partners at the time of implementation.
-
Please Note: As a customer, you do not have access to Provisioning to configure this feature. To complete tasks in Provisioning, contact your Implementation Partner. For our list of supported configuration changes, please refer to this article 2250190 - SCR Form: XML Software Change Request for Goal Plans and what is an Implementation Request in Goal Management.
To Partners, please refer to the Goal Management Implementation Guide. For Configuration or Implementation assistance, please direct your questions to Partner Delivery Community.
Example:
<auto-population field="rating" mode="auto">
<rule>
<calculated-result calculator-id="GM_MLT_BASED_RATING_CALCULATOR"/>
</rule>
</auto-population>
Keywords
goals objectives metric lookup table auto-population , KBA , LOD-SF-GM-SCR , Software Changes, Services, Provisioning etc. , Problem