SAP Knowledge Base Article - Public

2314844 - E-verify Activity Did not start for Candidate


The E-verify activity did not start for a candidate.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding


  • The properties for E-verify has a value of NO instead of Yes.
  • This can be found in the corporate structure under reference files of onboarding.


  1. If a E-verify activity did not generate for a candidate and this is a new location, check to see if the Value is set to "Yes" for the Properties of E-verfy.
  2. If the value is NO then change it to Yes.
  3. You will need to create a support ticket to have the support team kick start an new E-verify Activity for you.
  4. How to check this is by going to Reference Files>Corporate Structure>find location>select the location that the candidate is from.

E-verify case.png



E-verify , KBA , LOD-SF-OBD-EVF , e-Verify , Problem


SAP SuccessFactors Onboarding all versions