Symptom
Software Update Manager (SUM) GUI during an upgrade /update is held up without performing any activities as in screenshot as follows:
Also the Internet explorer console window(F12) doesn't provide any valuable information.
Also the SUM SLP logs shows error as:
---------SUM\log\SLP\slprequest.log.1--------------------
[Info ]: Could not convert instance object class com.sap.sdt.slprotocol.impl.SLPPProtocolImpl to xml.
[Info ]: SLP request getSLPPProtocolImpl, with arguments: no arguments
Returned object:
[Info ]: Could not execute method setUriProvider java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor56.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
.....
Caused by: com.sap.sdt.util.diag.DiagRuntimeException: com.sap.sdt.util.sic.SharedInputCatalogGetException: Unable to get the shared input catalog entry Scenario
Unable to save the shared input catalog to /install/software/SUM/sdt/data/SharedInputCatalog.xml
Input output exception has occurred: /install/software/SUM/sdt/data/SharedInputCatalog.xml (Operation not permitted).
java.io.FileNotFoundException: /install/software/SUM/sdt/data/SharedInputCatalog.xml (Operation not permitted)
Unable to get the shared input catalog entry Scenario
at com.sap.sdt.slprotocol.uce.UseCaseExecutorManager.getUseCaseExecutor(UseCaseExecutorManager.java:175)
at com.sap.sdt.slprotocol.impl.SLPPProtocolImpl.getDialogAdapter(SLPPProtocolImpl.java:1624)
at com.sap.sdt.slprotocol.impl.SLPPProtocolImpl.setUriProvider(SLPPProtocolImpl.java:143)
Read more...
Environment
Upgrade/Update using SUM tool.
Product
Keywords
SLP, SharedInputCatalog.xml, java.io.FileNotFoundException, java.lang.reflect.Method.invoke, Operation not permitted, Unable to get the shared input catalog entry Scenario, InvocationTargetException, antivirus, virus scanner , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem
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