2315084 - Receiving 500 error in Business Records while Integrating SAP Jam Instance with LMS

Receiving 500 error within Business Records while integrating SAP Jam Instance with LMS.

 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Jam

LMS

This is happening because there are no catalog assigned to the users in LMS(This should be handled by their LMS administrator).

Once we assign a catalog to the user, then that user will be able to see the Items assigned in that Particular catalog within Business Records also.

You can check the Catalog assigned to the user by following below steps:

Login as LMS Administrator and go to Users Profile>>Related more>>Catalog preview.

On this screen you can see the catalog assigned to the users.

 

To Assign Catalog to the user, please follow below mentioned steps:

1. Login as LMS Administrator and Create Assignment Profile

2. Add Catalog here

3. Set the rule such that this can be assigned to required users.

In case Assignment Profile is already created please set the rule to assign it to required Jam administrator and run Assignment profile Sync job accordingly.

2266004 SAP Jam integration with LMS (SF Learning Management System)

Error 500. SAP JAM-LMS Integration, Business Records , KBA , LOD-SF-JAM-LMS , Integration with LMS , LOD-SF-JAM-ADM , Administrator Access Request , Problem

SAP Jam Collaboration 1608 ; SAP Jam Collaboration 1611 ; SAP Jam Collaboration 1702 ; SAP Jam Collaboration 1705 ; SAP Jam Collaboration 1708