SAP Knowledge Base Article - Public

2315109 - Employee Central - Tips & Tricks from Support


Employee Central - Tips & Tricks from Support

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Reproducing the Issue

This article has been put together by Cloud Product Support to provide Customers and Partners some Tips & Tricks on Implementing (and administrating) Employee Central. The aim is to centralize some of the most frequently encountered Implementation Issues by SAP SuccessFactors Employee Central and to give some tips and tricks to avoid any unnessecary delays to an Implementation.

Please note that this article (and sub-articles) are freqently reviewed and updated by Product Support over time, based on our experiences with Implementing Employee Central for new and existing customers. Please do utilize the information provided to ensure that you troubleshoot the issue you are encountering first, before opening a Support case, as a lot of the issues you may encounter already have solutions. You can search for more solutions here

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Quick Reference FAQs when implementing Employee Central Core & related features. Below are links to articles written by Product Support, identifying commonly encountered issues and resolutions to help you plan a successful implementation.


NOTE: Please make sure to check the SAP for Me for any new Knowledge Articles that are not included in the below list.


General/Quick Reference FAQ

With every implementation of Employee Central, there are some high level considerations that you need to take into account and plan for during the implementation cycles. It is imperative that you consider at the very least, the common implementation issues mentioned in the Quick Reference FAQ. These are facts everyone should know, as to avoid any issues further down the line.


Topics Discussed

General Issues / Quick Reference FAQ

General Configuration Issues
Data Retention Management
Employee Data Import
EC2MDF Migration Releases
Job Information
Compensation Information
EC Alerts & Notifications
Instance Refresh
Opening Support cases *


Employee Central Core

Implementation FAQ is broken down into specific topic areas for the Employee Central Core configuration. Please utilize these artciles, before opening a Support case.


Topics Discussed

Data Model XML & UI's
Data Models - Implementation Guide Overview
Common Data Model Implementation Issues FAQ
Succession Data Model FAQ
Job Information FAQ
Compensation Information FAQ
Employment/Termination Details FAQ
Personal Information FAQ
Propagation XML
Open a Support case *
Foundation Objects
Foundation Objects Implementation Guide Overview & FAQ
MDF Foundation Objects Implementation Guide Overview & FAQ
Associations Implementation Guide Overview & FAQ
Propagation Implementation Guide Overview & FAQ
Open a Support case *
HRIS Sync Fundamentals
HRIS Sync Troubleshooting Tips and Tricks
Open a Support case *
Data Imports
Working with CSV files
Employee Central Data Imports
Data Import FAQs
Employee Data Exports
Scheduled Import Jobs
Open a Support case *
Workflows & EC Alerts

Workflows - Implementation Guide Overview
Workflow FAQs and Tips
Extra Configuration Information/Examples
Workflow Reporting
Workflow Common Issues
Collaborative Workflows
Workflow Reminder Notifications
Workflow Deligation
Workflow Escalation
Workflow Derivation - Business Rules
EC Alerts and Notifications
Open a Support case *

Role-Based Permissions
Role-Based Permissions Considerations
Troubleshooting Tips & Tricks
Open a Support case *
Ad-Hoc Reporting
Configuration Issues
Employee Central Ad Hoc Reports FAQ
Open a Support case *
Administrative Tools

Admin Alerts
Mass Changes
Managing Employee Central Settings
Data Retention Management (Purge Inactive Users)
Help Text
Business Configuration UI
People Profile
Open a Support case *

* = What minimum information to provide Product Support if you need to raise a Support case for this topic/feature.


Employee Central Features

Below are Feature Specific Implementation FAQs. Please utilize these artciles, before opening a Support case:



OtherIcon.jpg Other Resources

Please use the below links to navigate to the section you need help with (note, some of the buttons will direct you to the SAP Community Network):

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Implementation Considerations, Configuration, FAQ, Employee Central, time off, position management, suite integration, recruiting, onboarding, advanced reporting, ad hoc reporting, name format, concurrent employment, global assignment, pension payouts, time sheet, advances, deductions, alternative cost distribution, dependents management, business rules, global benefits, payment information, foundation objects, xml configuration, bcui, business configuration ui, hris sync, , KBA , LOD-SF-EC , Employee Central , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions