Symptom
- Date fields are blank in several CDT parts, for example, History tab, Contact Details window, Tools-Calls window.
- In CDT log, there's error "[dispatchEventCDT.jsc] [ERR] getCurrent -> Time delimiter (:) mismatch with time format..."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Contact Center 7.0
- Microsoft Windows 10
Product
SAP Contact Center, cloud edition 1.0 ; SAP Contact Center, on-premise edition 7.0
Keywords
missing information, machine, agent , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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