SAP Knowledge Base Article - Public

2315991 - "Pending Requests" Option Is Not Showing


Pending Requests option is not showing

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Employee Central

Reproducing the Issue

On selecting "Take Action" the Pending Requests tab is missing.


The user is missing a required permission.


  • In order to see the "Pending Request" tab from take action, you need to provide permission to the "Pending Requests" tab from "Employee Views" in Permission Roles:
  • Alternatively you can view the pending requests from the quick card and My Info Tile:
    Via Quick Card
    Use People Search and open the Quickcard of the user and select Take Action > now you can find the Pending Request link:

    Via My Info Tile
    Navigate to the "Home" page, locate the "My Info" tile and click the cog wheel in the upper right corner of the tile
    Then you will find it in the list of actions


  • If the Permission Employees Views> Pending Requests is missing, this can be resolved by enabling the "pendingapprovals" tab in Manage Business Configuration or the Data Model. 
    Manage Business Configuration: 
    - Under the section "Employee Profile" select the option "Tab Elements".
    - Add  new tab element "pendingapprovals"
    - Save changes
    Succession Data Model:
    - Add the following tab to the Succession Data Model:

    <tab-element id="pendingapprovals">
    <label>Pending Requests</label>
    <label xml:lang="ar-SA">الطلبات المعلقة</label>
    <label xml:lang="bg-BG">Изчакващи заявки</label>
    <label xml:lang="bs-BS">Menunggu Permintaan</label>
    <label xml:lang="bs-ID">Permintaan Tertunda</label>
    <label xml:lang="ca-ES">Sol·licituds pendents</label>
    <label xml:lang="cs-CZ">Nevyřízené požadavky</label>
    <label xml:lang="cy-GB">Ceisiadau yn disgwyl am benderfyniad</label>
    <label xml:lang="da-DK">Anmodninger, der afventer svar</label>
    <label xml:lang="de-CH">Ausstehende Genehmigungen</label>
    <label xml:lang="de-DE">Ausstehende Genehmigungen</label>
    <label xml:lang="el-GR">Εκκρεμείς Αιτήσεις</label>
    <label xml:lang="en-GB">Pending Requests</label>
    <label xml:lang="es-ES">Solicitudes pendientes</label>
    <label xml:lang="es-MX">Solicitudes pendientes</label>
    <label xml:lang="fi-FI">Odottavat pyynnöt</label>
    <label xml:lang="fr-CA">Demandes en attente</label>
    <label xml:lang="fr-FR">Demandes en attente</label>
    <label xml:lang="he-IL">בקשות ממתינות</label>
    <label xml:lang="hi-IN">लंबित अनुरोध</label>
    <label xml:lang="hr-HR">Zahtjevi na čekanju</label>
    <label xml:lang="hu-HU">Függő kérések</label>
    <label xml:lang="it-IT">Richieste in sospeso</label>
    <label xml:lang="ja-JP">承認待ちの申請</label>
    <label xml:lang="ko-KR">보류 중인 요청</label>
    <label xml:lang="nb-NO">Venter på forespørsler</label>
    <label xml:lang="nl-NL">Uitstaande aanvragen</label>
    <label xml:lang="pl-PL">Żądania oczekujące</label>
    <label xml:lang="pt-BR">Solicitações pendentes</label>
    <label xml:lang="pt-PT">Pedidos pendentes</label>
    <label xml:lang="ro-RO">Cereri în așteptare</label>
    <label xml:lang="ru-RU">Ожидающие запросы</label>
    <label xml:lang="sk-SK">Nevybavené žiadosti</label>
    <label xml:lang="sl-SI">Zahteve v čakanju</label>
    <label xml:lang="sr-RS">Zahtevi na čekanju</label>
    <label xml:lang="sv-SE">Väntande förfrågningar</label>
    <label xml:lang="th-TH">คำขอที่ค้างอยู่</label>
    <label xml:lang="tr-TR">Beklemedeki İstekler</label>
    <label xml:lang="uk-UA">Запити в очікуванні</label>
    <label xml:lang="vi-VN">Yêu cầu chưa xử lý</label>
    <label xml:lang="zh-CN">待处理请求</label>
    <label xml:lang="zh-TW">待決的請求</label>

See Also

2561573 - Pending Requests - Access Denied! You are not authorised to view this page


Pending Requests, People Profile, PP3, ECT-54460, SF EC, success factors, employeecentral , KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , LOD-SF-EC-PER , Person Data (All Person Data Types) , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions