Symptom
- An error occurs during an upgrade using the Software Update Manager (SUM) during phase PREP_INPUT/INSTANCELIST_PRE
- The error message is: "OS user password does not work, please reenter"
- In INSTANCELIST_PRE.LOG you see the error similar to:
1 ETQ359 RFC Login to: System="<SID>", AsHost="<hostname>" Nr="<instance>", GwHost="<GW Hostname> ", GwService="sapgw<##>"
2EETQ231 RFC Login failed
1EETQ399 SYSTEM MANAGER: Initialize instance list has failed.
1EETQ399 SYSTEM MANAGER: Error during RFC call (put_rfcupg_read_sys_environment) with params '<hostname>', '<SID>', '<Instance>'
1EETQ399 Last error code set is: RFC login to system <SID> ashost <hostname> nr <Instance> gwhost <GW Hostname> gwservice sapgw<##> failed with code 1 key RFC_COMMUNICATION_FAILURE:
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '<hostname>:<port>' not reached
TIME Mon May 09 12:16:07 2016
RELEASE 721
COMPONENT NI (network interface)
VERSION 40
RC -10
MODULE nixxi.cpp
LINE 3283
DETAIL NiPConnect2: <IP Address>:<port>
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 261EETQ204 Upgrade phase "INSTANCELIST_PRE" aborted with severe errors ("2016xxxxxxxxx")
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Product
SAP NetWeaver all versions
Keywords
KBA , BC-UPG-PRP , Upgrade Preparation , Problem
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