SAP Knowledge Base Article - Public

2316052 - when you click on filters in form get error: errorId=9b3ea808-1270-43a9-bdb1-6e1740b9a393

Symptom

When user clicks on filters button in form they get an error. errorId=9b3ea808-1270-43a9-bdb1-6e1740b9a393

Environment

  • Variable Pay

Cause

The reason for this issue is because the client could be using a formula which requires rating source in individual section like formula 3, see screenshot:

2016-05-10_14-57-21.jpg

Resolution

They can either ensure that the rating source of individual section is filled in or use the first formula (base x business performance).

Keywords

KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1508