2316111 - An error was detected: getzipFile(filename,uploadID,addXMLFilesOnly) error occured while retrieving the file from db

When trying to import a SCORM content, the import might fail and give the error message:

An error was detected: getzipFile(filename,uploadID,addXMLFilesOnly) error occured while retrieving the file from db.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning

lms, learning, getzipFile(filename,uploadID,addXMLFilesOnly), scorm, import, content, file, fail, failed, retrieve, lom, imsmanifest.xml , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , Problem