SAP Knowledge Base Article - Preview

2316286 - Data discrepancy in the ORD reports generated with "Class Registration" and "Item Cost and Order information"

Symptom

ORD tool is providing all the desired Item related records when it is pulled from "Class Registration", but not all the records when we pull the same data from "Item Cost and Order information".

  1. Learning > Item Cost and Order information > Required fields as mentioned below:
    1. Learning > Item Cost and Order information > Item > ID, Title >
    2. Learning > Item Cost and Order information > Class > ID, Active, Start date, End date, Closed Date.

Item Cost and Order Informtion.jpg

Analysis : If this method is used, the system is not showing all the classes that it should but only a few.

  1. Learning > Class Registration > Required fields as mentioned below:
    1. Learning > Class Registration > Item > ID, Title >
    2. Learning > Class Registration > Class > ID, Active, Start date, End date, Closed Date.

Schedule Offering Registration.jpg

Analysis : If this method is used, the system is showing all the classes that it should.


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Environment

  • SAP SuccessFactors Learning
  • SAP SuccessFactors People Analytics

Product

SAP SuccessFactors Learning all versions ; SAP SuccessFactors People Analytics all versions

Keywords

data, discrepancy, ord, report, class, registration, item, cost, order, information, adhocReportPreviewModeDefaultPeriod, adhocReportDefaultPeriod , KBA , LOD-SF-LMS-ORD , Online Report Designer , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , Problem

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