SAP Knowledge Base Article - Preview

2316803 - The 'Send Email Notification' functionality does not support all syntax tags

Symptom

  • For users who get enrolled in a class, Learning automatically triggers messages about registration including the syntax tag 'STUD_LAST', which is properly populated with student's last name.
  • After some changes done in segments, the Learning Administrator decides to send ad hoc notifications by using the 'Send Email Notification' functionality from user 'Actions' menu.
  • Sending the notification this way, the syntax tag 'STUD_LAST' is not populated and displayed.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

lms, learning, sf, successfactors, ad, hoc, notification, syntax, tags, send, notifications, email, actions, AD_HOC_NOTIFICATION, token, set, sets, empty , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem

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