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2317067 - Error Registering Reports using Mobiliser in SAP Mobile Platform

Symptom

  • Reports are not displayed in the Mobiliser Portal
  • In the Sap Mobile Platform logs there is an error:
    2016 05 12 14:20:43#0-400#ERROR#com.sybase365.mobiliser.util.report.crystalreports.impl.ReportProcessorImpl###report-watcher-312#########java.io.IOException: com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: org/apache/log4j/SimpleLayout---- Error code:-2147467259 Error code name:failed java.io.IOException:
    • com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: org/apache/log4j/SimpleLayout---- Error code:-2147467259 Error code name:failed
  • If DEBUG logging is turned on for B2C Application Services there will be additional details including:
    • Unsuccessful report registration for: <SMP_HOME>\webapps\mobiliser\WEB-INF\osgi\reports\live\mbanking\ase\CurrentUserLoginReport.rpt


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Environment

  • SAP Mobile Platform 3.0
  • Sybase Mobiliser Platform
  • Sybase Reporting Mobiliser

Product

SAP Mobile Platform 3.0 ; Sybase Mobiliser Platform all versions

Keywords

Report Watch Watcher ReportSDKException log4j SimpleLayout Error -2147467259 code name failed java.io.IOException com.crystaldecisions.sdk.occa.report.lib.ReportSDKException DEBUG B2C Application Services Unsuccessful report registration , KBA , MOB-MCO-MM , Money Mobiliser , Problem

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