SAP Knowledge Base Article - Preview

2317887 - Territory Not Available For Service Level Agreement Determination

Symptom

Territory is not available criteria for SLA Determination.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

service level agreement, sla, service level, ticket, service request, conditions, determination, territory, column , KBA , LOD-LE-CSM-SVL , Service Level Objective , LOD-CRM-SRP , Service Request Processing , Problem

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