Symptom
SAP Solution Manager gets the maintenance certificate from SAP Global Support Backbone successfully, but cannot distribute it to the JAVA managed system. License Management shows the following status:
SMDAgentApplication log records the following error:
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Error Operation Failed
[EXCEPTION]
com.sap.agent.application.globallicenseaudit.LicenseException: License Management - Failed to get access to the Licensing Service - System: <SID> - Root Cause: User not authorized.
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Keywords
KBA , SV-SMG-LIC , License Management / Maintenance Certificate , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem
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