SAP Knowledge Base Article - Public

2318459 - Completion Status is not available in Drop down while adding learning history for items- LMS

Symptom

While adding learning history, Completion Status for an Item/Class is not avaialble and the Completion drop-down is blank.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Navigate to Manage User Learning -> Add Learning History for Multiple Courses -> Select an Item/Class and User(s) to Add to Learning History and click on Next.

In the Completion drop down, there is nothing that appears as per the screen shot below.

KBA.png

 

Cause

The cause is that there is no Completion Status associated with the Item Type of that particluar Item .

Resolution

The resolution would be to add a completion status under References for that particular Item Type .

References-> Manage Users Learning->Completion Status->Add new and add the Completion status for that particluar Item Type with a Credit given status and another one for a Not-for-credit status.

After adding this, when trying to add learning history for items/classes, the Completion status would appear in the drop down as expected

Keywords

Record Learning, Completion Status, Item Types, Add to Learning history , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508