Symptom
The wrong Form Template is selected when you View Summary of a Visit.
Reproducing the Issue
To reproduce:
- Visits WorkCentre;
- Visits View;
- Open any Visit;
- Actions > Generate Summary;
- Wrong Summary is selected.
Cause
For Visits, only one Form is supported. So, if you have more than one, system will take the Standard.
Resolution
Maintain only one Form Template for Visits.
Keywords
KBA , AP-BP-BPT , Business Partner Template , How To
Product
SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708