SAP Knowledge Base Article - Preview

2318510 - "Unknown user" error when connecting to PRD

Symptom

When LMS admin user tries to connect to PRD, the following error is generated:

unknow user.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

Unknown User, PRD, VJDBC, REPORT_DEVELOPER, could not access PRD , KBA , LOD-SF-LMS-RBP , Roles & Permissions , Problem

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