2318547 - Required Information for troubleshooting Data Services Execution issues

 Component identified as EIM-DS-EXE per KB Article 2279392 - Support Components for SAP Data Services and SAP Information Steward.

This is a general overview to assist in gathering troubleshooting information to attach to your case, i.e.. a guide to supplying the materials required to effectively and efficiently work toward a resolution or recommendation for your issue.

At a high level for job execution there are three main categories and you need to determine if the issue relates to one of these:

• Job failures.
• Jobs fail and the job execution error log reflects [E] an error occurred either crashing the job or terminating it.
• Job performance.
• Typically after upgrade or a major design change to an existing job or a significant increase in record volume(s) slowing job execution time.
• Data Integrity issues.
• Missing records or no updates/deletes on Change Data Capture, CDC, designs.
• Unicode handling (codepage, locale).

Alternatively, there can be several design or configuration areas typically presenting where they do not work or are a root cause for an error during configuration:

• Creation/configuration of an ADAPTER and Adapter datastore or WS Soap or Rest datastore.
• Format configuration for flat file, Workbook, Cobol Copybook, etc.
• Web service call from the job.
• Central Repository MultiUser environment understanding and best practice.
• Connectivity for any datastore.
• And those general design 'How to' questions.

SAP Data Services - All supported versions

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