Symptom
Withdraw Reasons can be used by the users when withdrawing from the Class.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to References > Learning Activities > Withdraw Reason > Add a new Withdraw Reason
- Also Make sure the Enable Withdraw Reason at the Class level is set to Yes
Global level setting for this is present under System Administration > Application Administration > Registration Settings
Resolution
Once we add the Withdraw Reason and enable it at the Class level, the user from the user side, when withdrawing from the Class can select the Withdraw Reason for the Class.
Keywords
Cancellation Reason for user, Schedule Offering , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Product Enhancement