SAP Knowledge Base Article - Public

2319202 - Is it Possible to 'Re-use' External User Licenses in SAP Jam?

Symptom

Is it Possible to 'Re-use' External User Licenses?

Environment

SAP Jam Collaboration

Resolution

Disabling extranet users will add licenses back to your overall count.

How to disable extranet users:

  1. Go to SAP Jam Admin
  2. Expand Users
  3. Select External Users 
  4. Click Extranet Users
  5. Select user to disable by ticking the box
  6. click Disable Users

See Also

2092823 External guest licensing notifications - SAP Jam

Keywords

SAP Jam, external users, extranet, license, disable , KBA , LOD-SF-JAM-EXT , External User Issues , How To

Product

SAP Jam 1408 ; SAP Jam 1508 ; SAP Jam 1511 ; SAP Jam 1602 ; SAP Jam 1605

Attachments

Admin_CompanyOverview.png
Users_Extranet.png